Terms of Service
Last updated: January 26, 2026
1. Acceptance of Terms
Welcome to MarketLens, a service provided by Niotex ("Company," "we," "us," or "our"). By accessing or using our website, mobile application, and services (collectively, the "Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Service.
We reserve the right to update or modify these Terms at any time without prior notice. Your continued use of the Service after any such changes constitutes your acceptance of the new Terms.
2. Description of Service
MarketLens is an AI-powered market price analysis platform designed for automotive parts businesses. Our Service provides:
- Real-time market price analysis and comparison
- Competitor price monitoring and alerts
- Historical pricing data and trends
- AI-powered pricing recommendations
- Bulk part number lookups and analysis
- API access for integration with your systems
3. Account Registration
To use certain features of the Service, you must register for an account. When registering, you agree to:
- Provide accurate, current, and complete information
- Maintain and update your information to keep it accurate
- Maintain the security of your account credentials
- Accept responsibility for all activities that occur under your account
- Notify us immediately of any unauthorized use of your account
We reserve the right to suspend or terminate accounts that violate these Terms or for any other reason at our discretion.
4. SMS/Text Messaging Terms
Text Message Program
By providing your phone number and opting in to receive text messages from MarketLens, you consent to receive SMS/text messages from us. These messages may include:
- Account Verification: One-time verification codes to verify your phone number during registration
- Account Notifications: Important updates about your account status and security
- Price Alerts: Notifications when tracked part prices change (if you opt-in to this feature)
- Service Updates: Critical information about changes to our Service
Message Frequency
Message frequency varies based on your account activity and preferences. You may receive up to 10 messages per month depending on your alert settings.
Message and Data Rates
Message and data rates may apply. Your carrier's standard messaging rates will apply to any messages we send to you or that you send to us. Please contact your wireless carrier for details about your messaging plan.
Opting Out
You can opt out of receiving text messages at any time by:
- Replying STOP to any text message you receive from us
- Contacting us at [email protected]
- Updating your notification preferences in your account settings
After opting out, you will receive a confirmation message and will no longer receive text messages from us (except for any messages already in transit). Opting out of text messages will not affect your account or access to our Service.
Help
For help with our text messaging program, reply HELP to any message or contact us at [email protected] or call us at (866) 964-6839.
Supported Carriers
Our SMS service is available on major U.S. carriers including AT&T, Verizon, T-Mobile, Sprint, and others. However, coverage is not guaranteed and some carriers may not support all message types.
Privacy
Your phone number and messaging data are handled in accordance with our Privacy Policy. We do not sell, rent, or share your phone number with third parties for marketing purposes.
5. Subscription and Payment
Some features of our Service require a paid subscription. By subscribing, you agree to:
- Pay all fees associated with your selected subscription plan
- Provide valid payment information
- Authorize recurring charges for subscription renewals
Subscriptions automatically renew unless cancelled before the renewal date. Refunds are provided in accordance with our refund policy.
6. Acceptable Use
You agree not to:
- Use the Service for any illegal purpose
- Violate any applicable laws or regulations
- Attempt to gain unauthorized access to any part of the Service
- Interfere with or disrupt the Service or servers
- Reverse engineer or attempt to extract source code from the Service
- Use automated systems to access the Service beyond permitted API usage
- Resell or redistribute data obtained from the Service without authorization
7. Intellectual Property
All content, features, and functionality of the Service, including but not limited to text, graphics, logos, and software, are owned by Niotex and are protected by copyright, trademark, and other intellectual property laws.
You are granted a limited, non-exclusive, non-transferable license to access and use the Service for your internal business purposes only.
8. Disclaimer of Warranties
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR COMPLETELY SECURE.
Market data and pricing information are provided for informational purposes only and should not be relied upon as the sole basis for business decisions.
9. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, NIOTEX SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE. OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID FOR THE SERVICE IN THE TWELVE MONTHS PRECEDING THE CLAIM.
10. Indemnification
You agree to indemnify and hold harmless Niotex and its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of the Service or violation of these Terms.
11. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be resolved in the courts located in Los Angeles County, California.
12. Contact Information
If you have any questions about these Terms, please contact us:
Niotex
Email: [email protected]
Support: [email protected]
Phone: (866) 964-6839
Website: niotex.com